![]() Step 4: A window might appear and prompt you to choose whether to run Recovery Manager from the hard disk or from the media inserted. Step 3: Use the up and down arrow key to select your device you insert into your laptop and press Enter to continue. Step 2: Immediately press Esc key repeatedly until a Startup Menu opens. Step 1: Insert the recovery media to your laptop and restart. Tips: I recommend you to use your own media because it often takes less time to complete system recovery, but recovery media from HP can take as long as 4 to 6 hours. If you can’t enter Windows desktop normally, or you can’t open Recovery Manager with F11, now you can use the recovery media (USB Media or Disc Media) you create by yourself or the backup recovery media you order from HP to recovery the hard disk to default state. Situation 3 of Windows 7: Use recovery media if you can’t access Windows or can’t run Recovery Manager by F11 Then the next steps are the same as the step 2, 3, 4, 5, 6 of situation 1. Step 2: In about few seconds, you would access Recovery Manager. If you don’t create recovery disk, or the disk is damaged, you can order a backup recovery media from HP.If HP Recovery Manager can’t access hard disk to correct system errors, please use your own recovery media to restore the hard disk to its original state.Then follow the wizard to do step by step. If HP Recovery Manager can access the recovery partition on hard disk, you will be prompted to back up files before restore.Tips: Press the F11 key on the computer that contains the HP factory image to start the system recovery process even if you don’t see any hints. Step 1: Turn on your laptop, quickly press F11 key when BIOS prompt appears on the blank screen. If you can’t enter your Windows, you can also use HP Recovery Manager by pressing F11 button to reset your laptop to factory default settings. Tips: You should reinstall your custom settings, drivers, software programs and updates as well as hardware updates after you finished factory reset. Step 6: Click “ Finish” to reboot laptop, and you will get a new Windows system. The recovery process will take several hours until the laptop is recovered to original state. Step 5: Wait for Recovery Manager to prepare the recovery environment. Then it will start at once to format the entire hard drive and destroy all data. ![]() Step 4: If you want to begin restoring your laptop to its factory settings, please click “ Next”. It is recommended to back up the data you need before make a factory reset. Warning! This is your last chance, and you will lose all your documents or programs on your laptop. If you don’t need to back up your files or you have already backed up the files you need to an external hard drive, you should select option 2. Option 2: Recover without backing up your files. If you want to back up your personal files and settings, you should select option 1, and continue to perform operations according to instructions. Option 1: Back up your files first (recommended). You will see two options in the next screen. ![]() System restarts, and then run Recovery Manager again if the Recovery Manager program is on hard disk correctly. Step 2: Click “ System Recovery” in the “ I need help immediately” column. Step 1: Click Start -> All Programs -> Recovery Manager, then click “ Recovery Manager” to run it. If you can access to the Windows desktop, you can use HP Recovery Manager to reset your laptop to original factory state. You’d better back up your personal files you need before you factory reset your laptop, or you will lose all your data in the laptop! Situation 3 of Windows 8: Use recovery media Situation 2 of Windows 8: Use “F11” button if you can’t login Windows Situation 1 of Windows 8: Run HP Recovery Manager if Windows opens correctly Situation 3 of Windows 7: Use recovery media if you can’t access Windows or can't run Recovery Manager by F11 Situation 2 of Windows 7: Use “F11” button if you can’t login Windows Situation 1 of Windows 7: Use HP Recovery Manager if you can start Windows normally Here, I will tell you how to factory reset your HP laptop. ![]() ![]() Today, most laptops come with the function of one key recovery like HP Recovery Manager in HP laptop which can reset laptop to factory settings when system problems occur. ![]()
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